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Having Problems Logging on to IGNITO?

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Having Problems Logging on to IGNITO?
by Kirk Wilson - Monday, November 7, 2016, 9:22 AM

The following message applies ONLY to users who have capital letters or spaces in their username.


Good day.

You would have been informed that the username for the NCEL website would be the same as that for IGNITO; the Learning Management System (LMS). However, the LMS only accepts usernames of a particular format. That is, the letters should be all lowercase and there should be no spaces. Consequently, your username was converted to match the recommended settings.

Please see below some examples of the converted usernames with the old ones on the left and the new ones on the right;

GeneAlton à genealton

Bailey64 à bailey64

Jason à jason

DouglasR à douglasr

scanTPDR à scantpdr

Please bear in mind once corrected, this will be your new username for the LMS alone. You will also still be prompted to change your password when you log onto the platform.


(Edited by Collin Bailey - original submission Friday, 17 July 2015, 12:42 PM)